OPERATIONS MANAGER

Operations Manager

-       With the direction from Asia HQ, to manage organization's business activities and to implement effective business strategies and programs developed by HQ in Asia and Italy.

-       To oversee company’s operational processes, and to ensure outstanding customer experience.

-       Optimize company's operating capabilities, employ strategies to maximize customer satisfaction and manage sales initiatives.

-       Plan, coordinate and manage operational activities to achieve company goals.

-       Will team up with Asia HQ management team to implement business and operational strategies.

Operations Manager Requirements:

-       Bachelor’s degree in operations management or related field.

-       Experience in management, operations, and leadership.

-       Ability to build consensus and relationships among managers, partners, and employees.

-       Excellent communication skills.

-       Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.

Responsibilities:

-       Provide inspired leadership for the organization.

-       Overseeing daily business operations.

-       Driving the company’s operating capabilities to surpass customer satisfaction and retention, and company goals

-       Help promote a company culture that encourages top performance and high morale.

-       Delegating responsibilities to ensure staff members grow as capable participants

-       Work with Asia HQ and Italy HQ in all areas of the Company.

-       Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.

-       Researching and identifying growth opportunities

-       Identify and address problems and opportunities for the company.

-       Build alliances and partnerships with other organizations.

-       Support worker communication with the HQ management team.

-       Managing operational costs, evaluating performance and productivity

-       Engage in key or targeted customer activities

-       Report key results to management