Associate (Quality Assurance Specialist)

Job Title:  

Associate (Quality Assurance - Business Process Support Specialist)

Job Responsibilities: 

Work in collaborating with the Head of Quality Assurance and Internal Auditor in preparing the documentation and requirements needed for the ISO9001:2015 Certification.Provide support in the development, updating, and improvement of process mapping, and implementation of the QMS documents and requirements (policies, procedures, and SOPs (Standard Operating Procedures)).Assists in evaluating the procedural documentation against the company standard, industry/regulatory requirements and expectations, audit inspections/findings, business needs, and changes in the industry standards and client/customer feedbacks.Ensure maintenance of QMS documents and requirements using the standard QA monitoring/tracking forms.Reports consistencies and/or loopholes in the policies and procedures using the risk- based approach.Keeps updated with relevant information to ensure that appropriate feedback is given to the interested parties or relevant stakeholders.Participates in other Quality Assurance activities that support the efficient conduct of business operations from client onboarding, live engagement, to client offboarding and initiates improvement of business processes.

Job Qualifications:  

A BA or BS is required with a degree or professional certification in process design, change management, or any equivalent experience.Preferably with 1-2 years experience in process design and documentation of accounting/financial business processes.Involvement in audit and/or maintenance of documentation related to the compliance of ISO 9001:2015 Quality Management Systems.Meticulous attention to detail with the ability to multitaskAnalytical thinker with strong conceptual and problem-solving skillsDemonstrates initiative, innovation, and drive for resultsAbility to work under pressure and meet deadlinesExcellent documentation, communication, and IT skillsHigh level interpersonal skillsStrong ethical standards and high levels of integrityFlexible thinking and ability to adapt to change

Work Schedule: 

8am to 5pm

Work Arrangement:  

Hybrid (work in D&V office is voluntary or only if the client or manager in charge requires) 

Why Join D&V Philippines?  

Competitive Market - Rate Salaries Non taxable allowances HMO on Day 1 HMO coverage of dependents based on tenure of service Tenure Recognition Program Performance Bonus Accumulated Leave Credits Specialized training opportunities CPD training assistance program Overseas Travel opportunities Work Life Balance Year Round People Activities Other Employee Perks