Travel Agency Operations Officer

HIRING: TRAVEL AGENCY OPERATIONS OFFICER

DeparSure PH - an online travel and tour agency (OTA) based in Davao City is looking for a detail-oriented individual to join our team as a Travel Operations Officer. The responsibilities include optimizing our travel operations, making travel arrangements over the phone or the internet, providing guidance on travel arrangements, and preparing budget reports. To be a successful  Travel Operations Officer, you should have a strong working knowledge of travel management processes and excellent attention to detail. Ultimately, a top-notch Travel Operations Officer is skilled at maintaining positive relationships with airlines, hotels, car rentals and other suppliers and at providing a smooth travel experience to our clients.

JOB DEscriptION:

Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines. Negotiating preferred rates with vendors of direct travel. Planning travel accommodations, booking flights, hotels, car rentals, and coordinating activities. Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms. Assisting with any travel-related issues that may arise. Researching travel deals and evaluating prices and services. Arranging travel accommodations for business visitors. Creating, optimizing, and monitoring corporate travel policies. Preparing travel budget reports.Analyzing and preparing reports on travel spend.

QUALIFICATIONS: 

A bachelor's degree in tourism, travel or hospitality.Fresh graduates are welcome to apply.A minimum of 1 year sales/customer service experience is preferred, but not required. Certification in travel or hospitality may be advantageous. Knowledge of travel management processes. The ability to build and maintain positive relationships with vendors of direct travel (existing relationships may be advantageous). Excellent attention to detail and organizational skills. Good communication, customer service, and interpersonal skills. A basic understanding of Geography. Strong computer skills.