Claims Officer

Job Qualifications:

2 - 3 years of experience in handling property and motor claims (Australian Insurance experience is preferred.)Experience in handling client and/or insurer calls is required

Job Responsibilities:

The Claims Officer manages all aspects pertaining to the administration and management of the client and claims database.

Client Servicing

Advise Client of claim process and policy coverage via email or phoneAppoint contractors on behalf of client where required via email or phoneKeep client informed of claim progress via email or phone

Claims Processing (e-mail, portal, or phone)

Manage claims administration in a timely manorManage claims administration with accuracyUtilize both CRM and CBS Web Client and Claims Database

Records Management

Ensure claims database is updatedEnsure diaries are updated and actionedMaintain clear and concise claim notes

General Compliance

Expected to complete administrative, and general tasks as required.Claims managed in timely manner in line with KPIClaims managed with accuracy in line with KPI

Here are the reasons why you should join Intogreat:

Competitive Salary PackageHMO on day 1 w/ free dependentsGroup Life InsurancePaid LeavesBereavement assistanceAbove market annual appraisalWork-life balance and high staff engagement cultureLong-term development plan programFree training coursesCultural trainingEmerging leaders’ programHigh-end IT devicesEmployee awards and events