People Content Design Specialist (Manila)

Partner with Global People team (Human Resources) to develop new employee-facing digital content, applying high-quality copywriting and content design best-practice. Support the development and promotion of a content governance framework and upskill entry-level content creators.

Responsibilities:

Updating and reviewing People content​Uploading content to People channels​Peer review of updated content​Partner with the global People team (Human Resources) to develop new employee-facing digital content, aligned to high-quality copywriting and content design best-practice​Coach subject matter experts on best-practice copywriting, content structure and layout, accessibility and user-experience as you develop new content based on their expertise ​Ensure alignment to QBE brand guidelines, People team digital content strategy and enterprise-wide internal digital content strategy ​Work through a high-volume of existing content across multiple digital channels to ensure its audited and re-distributed as required​Provide best-practice advice on static web content, digital news pages, automated instructional content and task-based system instructions​Contribute to the execution of a new content governance strategy​Check and edit the work of your peers to ensure the production of high-quality content to scale

QBE Insurance Group is one of the world's top 20 general insurance and reinsurance companies, with operations in all the key insurance markets. QBE is listed on the Australian Securities Exchange and is headquartered in Sydney. We employ more than 17,000 people in 38 countries.Our underlying business strategy is to maintain operations in the key global insurance markets and, where possible, to be a lead underwriter for selected lines of business.In the Philippines, QBE Group Shared Services Centre (GSSC) was incorporated in February 2013 as an integral part of the QBE strategy. Currently, it has locations in Manila and Cebu with over 3,200 employees.The GSSC provides a comprehensive range of Insurance Services to QBE’s customers and brokers across geographies (Australia, New Zealand, Europe, North America and Asia Pacific) such as underwriting support, policy servicing, claims, credit control and customer service. It also provides various knowledge processing services such as Finance, Technology, HR Delivery, Data Analytics and Reporting to QBE Businesses globally.QBE GSSC in the CommunityThe GSSC Foundation was established in 2014, extending QBE’s long history of corporate social responsibility to the Philippines. It mirrors QBE’s insurance role in the community to assist people in need.