Senior IT

Job Summary

The Senior IT will be responsible for supervising the day-to-day operations of the IT Department. Such responsibilities include control and maintenance of the network system and all reports generated by the computer system.

Functions

1. 1. Technical, systems, and network support assistance

a. Retail Pro POS system

b. Microsoft Navision

c. Fortigate Firewall

2. 2. Remote support assistance

3. Responding in a timely manner to service issues and requests

4. Email administration

5. System testing and simulation

Testing new technology

7. Responsible for requesting and purchasing (if necessary) computers, printers' components, and other peripherals as needed by the company. Communicate with the suppliers and repair shops for service warranty and maintenance of IT assets.

8.2. Creation of customized reports

9. Automation software creation

10. Store opening (planning and quality control)

11. Conduct system training and seminars for the users.

12. Ensure the stability of all head office and stored IT equipment.

13. Plan and monitor job requests and other related documents,

14. Staff assessment and mentoring:

Keep all workstations free from possible harm, damage, and abuse.

16. Monitors weekly backup of all users, servers, and stores

17. Plan and Quarterly preventive maintenance

18. Monitor and track IT team activities.

19. Provide and coordinate with users and vendors regarding technical issues and concerns.

20. Attends/monitors department and user technical requirements

21.Maintain and track user requests for additional equipment, software, etc.

22. Support BOD’s technical and systems requirements (as needed)

23. monitors network and internet speed performance.

24. DTR/Biometric System Administration

25. Provides support to other duties and tasks as needed as required by executives.

Technical Skills

experienced in troubleshooting computer networks, hardware, and software.Point of Sale System: RetailProERP System: Navision 2015Network SecurityMS Access, SQL Server, MySQL, and OracleProgramming Languages: VB.Net, PHP, and Java scriptWin AutomationOperating Systems: Windows XP, Windows 7, Windows 8.1, Windows 10, Linux, Mac OS