Underwriting Support Officer

JOB PURPOSE 

To provide Underwriting Team with dedicated support from both a system and coordination 

perspective. 

SPECIFIC ACCOUNTABILITIES 

Provide processing, administrative and business development support to Underwriting Team; Provide customer service support to brokers; Establishing and maintaining both hard copy and electronic filing systems for the Team; Utilise and maintain the New Quote Register system for broker and account leads; Processing of all business on the insurance system (Policy Centre): renewals, endorsements, cancellations, certificates of currency etc; Assisting in Debtor Management Organisation of Underwriting Team meetings/functions where appropriate; Ensure the efficient administration of data and documents including: policies, endorsements, renewals, cancellations, applications (proposals), correspondence, cover notes and certificates of currency. 

​KEY COMPETENCIES 

Administration 

Has worked with a variety of insurance based systems Good organisational and coordination skills Work independently and as a team 

Process Management 

Good at process mapping to achieve outcomes Knows how to organize self and others Understands how to separate and combine tasks into efficient work flows 

Approachability 

Is easy to approach and talk to and builds rapport well Spends the extra effort to put others at ease Can be warm, pleasant and gracious Is sensitive and patient with others Is a good listener

Guild Solutions, Inc. is a fully-owned subsidiary of Guild Group in Australia. Established in 1963, the company now includes a number of financial services and professional services companies.