Sales Technician

Duties and Responsibilities:

· Serve customers by helping them select units;

· Drive sales through engagement of customers, suggestive selling, and sharing product knowledge;

· Greet and receives customers' questions;

· Direct customers by escorting them to racks and counters;

· Provide outstanding customer service;

· document sales by creating or updating customer profile records;

· Process payments by totaling purchases, processing cash, checks, credit or debit cards;

· alert management of potential security issues;

· Assist with inventory and technical departments;

· Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest; and

· Other related responsibilities given to you by the Company.

Skills/Qualifications:

· College graduate of any computer or I.T. related course;

· With background in computer troubleshooting and repair;

· Knowledgeable in installation of Operating System, software, and other applications;

· Highly Knowledgeable with laptop and desktop computers;

· Good English communication and strong customer service skills;

· Friendly and happy personality. Does not get easily discouraged when dealing with customers;

· Willing to multi-task and render overtime