Systems Admin

Job Highlights

Work for Australasia's largest general insurance broker networkStart-up shared services companyFun, social and supportive work environment

EXCELLENT OPPORTUNITY IN FINANCIAL SERVICES INDUSTRY

Diverse range of responsibilities·        In the heart of Manila CBD·        Fun, social and supportive work environment 

POSITION SUMMARY:

As we scale, we need more specialised IT experts to evolve our technology and business across a broad range of areas. Our IT experts play a pivotal role in shaping the future of our business. This exciting opportunity will have you responsible for maintaining a high level of operational patch management and compliance including the management and administration of IT technology platforms and solutions. 

RESPONSIBILITIES:

You will be responsible for critical infrastructure systems; these include but not limited to: 

• Provisioning and maintenance of Windows and Linux servers

• Assist with the administration and patching of endpoint devices

• Monitor network and system performance and troubleshoot issues

• Administration of Active Directory and Azure AD

• Support and administration of Office 365

• Support and administration of VMware IaaS platform

• Maintenance and testing of backups

• Troubleshooting and resolution of escalated tickets from Service Desk

• Create and maintain technical and user documentation

• Provision and support of third-party SaaS and PaaS systems

• Assist with technology mergers and de-mergers

• Work closely with the Security team to remediate security incidents

ESSENTIAL SKILLS AND EXPERIENCE:

• 3 – 5 years’ experience performing Windows Systems management including user account administration, installation and configuration of workstations and peripherals, client-server support, software and hardware upgrades, troubleshooting, and PowerShell scripting

• Experience supporting end users with MS products including Microsoft Endpoint Manager (Intune), Microsoft Defender Enterprise/ATP, MS Exchange and MS Office 365, Windows Server, Windows 10, Active Directory, DNS, DHCP, Group Policy

• Demonstrated experience of virtualization technologies, particularly in VMWare 

• Experience with Citrix XenApp 7 or higher and Citrix ADC desirable 

• Experience with FortiGate Firewall and Meraki AP desirable

• Knowledge of domains, gateways, routers, switches, (Layer 2 and Layer 3 systems)

• Working knowledge of ITIL principles within an enterprise environment 

• TCP/IP based networking experience and knowledge

• Strong problem-solving skills, with a focus on resolving service problems with endpoint hardware and software

• Proactive, well organized, excellent time management and problem-solving skills with the ability to manage and find solutions for unexpected situations, as well as anticipate problems that may arise in future

• Proficient communication skills

• Must be willing to work on a 6:30am-3:30pm shift

Who we areSteadfast Group is the largest general insurance broker network and the largest group of underwriting agencies in Australasia, with growing operations in Asia and Europe.Steadfast Group has three business units primarily focused on the intermediated general insurance market. By working together, our three business units empower Steadfast to serve our main goal – ensuring our brokers provide their clients with exceptional service and superior products.Steadfast Shared Services Pty Ltd is the Group's newly created shared services entity performing various back office operations such as but not limited to financial reporting, trust account management, payroll  etc.