Fixed Weekends Off - Senior Customer Service - Dayshift Energy (27K Salary)

At TTEC, we’re all about the Human Experience. Elevated. As a site-based Inbound Sales Representative in UP Technohub, Quezon City, you’ll be part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC office at 4th Floor, Building H, UP Technohub Ayala Land, Diliman, Quezon City.

What You’ll be Doing

Are you results focused and love to help others? Do you have a passion to maximize sale opportunities? In this role, you’ll work effectively to service, enhance and build relationships with current and future customers. Focused on achieving revenue quotas, you’ll provide professional customer service to commercial, public sector or consumer customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

Bring your strong product and brand knowledge, goal setting experience, and passion to negotiate and close a sale, handle objections and rebuttals during customer interactionsEffectively recommend, quote, and negotiate product knowledge with customers to close the sale while identifying and handling all sale opportunities

What You Bring to the Role

Must have at least 1 year of sales experience in the BPO industryGreat written communication skillsComfortable with decision making by assessing the situation, researching potential solutions and making recommendations before escalating to the next levelAchieved 2 years college level or Equivalent EducationComputer savvy

What You Can Expect

Be part of a pioneering sales programCompetitive pay and performance-based incentivesKnowledgeable, encouraging, supporting and present leadershipDiverse and community minded organizationCareer-growth and lots of learning opportunities for aspiring mindsAnd yes...all the competitive performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you like:Enjoy working on the morning shiftCompany-sponsored HMO with Health & Wellness programs for you and your familyEducational assistance through tuition reimbursement

A Bit More about Your Role

We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible through voice interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

You’ll contribute to the success of the customer experience as well as the overall success of the team