E-commerce Consultant (SC 3053)
| 行业 | Sales / Marketing | 职位 | E-commerce |
|---|---|---|---|
| 招聘部门 | 招聘人数 | 若干 | |
| 工作地区 | All Cities | 工作性质 | Full Time |
| 性别要求 | Male | 婚姻要求 | No marital status restrictions |
| 学历要求 | College Diploma | 工作经验 | 不限 |
| 年龄要求 | 18岁以上 | 待遇水平 | 面议 |
| 更新日期 | 2022-09-29 | 有效期至 | Valid for a long time |
职位描述
Explore an Exciting Career at Accenture
Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest?
Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities.
Job Overview:
The Customers & Channels Capability is aligned to the Capability Network division of Accenture and works with our client’s services organization. The team provides transformation services across five key offering namely Digital Servicing, Retention and growth, Field Services, Contact channels and Service Operations. These services help our clients optimize their cost to serve and improve revenue per customer.
The team is comprised of individuals who have great understanding of customer services function and span across various industries like CHT, FS, Utilities and Retail. The team leverages these diversified skills to deliver projects that helps drive quantifiable value to our clients.
We are looking for passionate and driven individuals who will help define service strategies, design, and implement contact center solutions and help optimize our client’s service operations. Individuals must have good communication skills, knowledge in relevant technologies, innovative thinking, and commitment to quality
Key responsibilities include:
Be a trusted advisor to our clients by possessing in-depth knowledge of business processes and ecommerce platform & constraints.Bring industry best practices and expertise on how SFCC/ SAP commerce cloud (SAP Hybris Commerce)/ Adobe Magento platform features work while working in partnership with the business in defining outcomes as well as to-be processes.Work along with multiple teams (business, development & testing) to bridge the gap between business problems and technical solutions.Self-start and engage with the business taking the initiative to help identify what the business should be tracking and evaluating. Should think through problems and make actionable recommendations.Understand the business language and translate into user stories / requirements which can be understood by the technology team.Provide working demos to the business on how all aspects of the solution would work and demonstrate platform functionality to help with any business decisions.Job Qualifications
Graduate of any bachelor’s degree course; MBA preferred!Minimum 5-6 years digital commerce functional consulting / business analyst experienceExtensive hands-on experience in leading and implementing e-commerce platforms, specifically in the areas of solution or functional architecture, prescriptive business requirements assessment and solutioning, leading and coordinating solution design, and deployment & Change management across multi-dimensional team.Must have hands on experience on performing business user configurations on at least two of the below listed eCommerce platforms: Salesforce Commerce cloud, Adobe Magento, SAP commerce cloud (SAP Hybris Commerce)Experience delivering engagements in Digital Transformation areas using Agile Methodology.Understanding of digital commerce ecosystemCertifications: Good to have any of the following certificationsSAP Commerce Cloud Business User /SAP Hybris Business AnalystAdobe Magento solution specialistMust be creative, innovative and be able to work in a fast-paced environment with the ability to abstract detail into larger patterns, familiarity with user-centered analysis and evaluation techniques.Strong oral and written communication skills, including presentation skills.What is in it for you?
An opportunity to work on transformative projects with key G2000 clientsPotential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professionalPersonalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilitiesOpportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.Join our high-performing team and enjoy these benefits:
Be part of one of the biggest and most stable organization in the world Healthcare Insurance (HMO) & Life Insurance coverage from day 1 of employment Expanded maternity leave up to 120 days* Flexible Working Arrangements Employee Stock Purchase Plan Healthy and Encouraging Work Environment Allowances Loyalty, Christmas Gift, Inclusion and Diversity Benefits Night Differential Retirement Plan*Terms and conditions apply