Customer Service For Collections Account | Earn up to 42K Package

Job HighlightsHMO on Day 1 for you and your dependentsQuarterly performance bonusOutstanding career development opportunities & fast track careerJob DescriptionKey Responsibilities:Responding to queries and providing assistance for questions and problems.Following up with customers to ensure full resolution of issues.• Running reports to analyze common complaints and problems.Utilizes knowledge base information to answer customer inquiries and alerts supervisor or lead worker when there is confusion or absence of information to answer particular questions.Key Requirements:At least 18 months of working experience in the related field is required for this position.preferably with financial background; knowledge on loans/mortgages/insuranceAt-least 1 year complete or graduate of any field.Proficient in English and must have very good communications skills.Good problem solving skills.Familiarity on Customer Service skills and etiquette.Applicants must be willing to work in Alabang.