Customer Service Associate | Cubao | Retail - Career Growth is HERE!

You are joining Sutherland, a global business transformation company offering an integrated set of back-office and customer service support services.One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.As a Customer Service Associate, youwill deliver customer service to the customers and clients of one of America’s largest health and fitness companies. You are also expected to:KEY RESPONSIBILITIES:• Maintain a strong operational knowledge of product and services, prices, marketing and promotional events as it relates to the coach community;• Provide clear and professional answers to various questions regarding fitness products;• Meet all productivity and quality requirements and guidelines;• Model and work by the company's core values; and• Achieve and maintain required metrics and goals.MINIMUM QUALIFICATIONS:• Finished at least 2 years in college (or High School Graduate + relevant work experience)• Excellent English written and verbal communication skills• Working knowledge on computers• Good customer service and problem solving skills

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years.Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at www.sutherlandglobal.com.