Customer Service Representative B2B (Blended | Voice and Email)
| 行业 | Services | 职位 | Customer Service |
|---|---|---|---|
| 招聘部门 | 招聘人数 | 若干 | |
| 工作地区 | Region III (Central Luzon)Pampanga | 工作性质 | Full Time |
| 性别要求 | Male | 婚姻要求 | No marital status restrictions |
| 学历要求 | Open to all levels | 工作经验 | 不限 |
| 年龄要求 | 18岁以上 | 待遇水平 | 面议 |
| 更新日期 | 2022-09-29 | 有效期至 | Valid for a long time |
职位描述
Work Location: Skytech, Mabalacat Pampanga
Work Schedule: Nightshift
Job Description:
Makes outgoing calls to collect client information and detailsProvide administrative services thru email managementMaintains database for accurate reportsCreate and maintain client accounts in the system.Responsible for creating and monitoring invoicesProvide suggestions and recommendations for client concernsRespond to client service-related questions and concerns to ensure client satisfactionResponsible for creating and monitoring invoicesQualifications:
At least 1 year of BPO work experience is required.Excellent customer service and call-handling skillsMust be able to organize, prioritize, and use time management toolsAbility to demonstrate basic mathematical aptitudeWork location - PampangaWilling to work office based on a night shift scheduleEqual Employment Opportunity
All employment decisions shall be made without regard to race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.