Customer Service Associate | Clark | Retail Account - Join Us Now!!

You are joining Sutherland, a global business transformation company offering an integrated set of back-office and customer service support services.One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.As a Customer Service Associate, you will deliver customer service to our customers and clients. You are also expected to:KEY RESPONSIBILITIES:• Take inbound calls from customers or clients;• Assist them with their product and service concerns;• Enjoy a set of Industry-leading benefits;• Get paid while in training;• Experience a set of global opportunities; and• Grab not a job, but a promising career.MINIMUM QUALIFICATIONS:• Finished at least 2 years in college (or High School Graduate + relevant work experience)• Excellent English written and verbal communication skills• Working knowledge on computers• Good customer service and problem solving skills

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years.Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at www.sutherlandglobal.com.