✨Customer Service Representative✨
| 行业 | Services | 职位 | Customer Service |
|---|---|---|---|
| 招聘部门 | 招聘人数 | 若干 | |
| 工作地区 | All Cities | 工作性质 | Full Time |
| 性别要求 | Male | 婚姻要求 | No marital status restrictions |
| 学历要求 | Junior High School | 工作经验 | 不限 |
| 年龄要求 | 18岁以上 | 待遇水平 | 16000-30000PHP/月 |
| 更新日期 | 2022-09-29 | 有效期至 | Valid for a long time |
职位描述
• Answers phone calls and provides important information/ assistance to clients.
• Checks mail, fax and internet mail to provide customer assistance.
• Manages computer/on-line guidelines for the purpose of responding to customer queries..
• Communicates with customer on the phone or using written correspondence to take care of concerns.
• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Follows escalation procedures as needed.
• Completes, processes and maintains applicable paperwork and records.
• Realizing the customers’ requirements as a result of effective listening and questioning skills
• Dealing Transacting with all calls politely, , courteously, professionally & assertively
• Matching customers’ wishes to Clients’ solutions and services