Customer Success Manager (Field-Based)
| 行业 | Sales / Marketing | 职位 | E-commerce |
|---|---|---|---|
| 招聘部门 | 招聘人数 | 若干 | |
| 工作地区 | All Cities | 工作性质 | Full Time |
| 性别要求 | Male | 婚姻要求 | No marital status restrictions |
| 学历要求 | College Diploma | 工作经验 | 不限 |
| 年龄要求 | 18岁以上 | 待遇水平 | 35000-50000PHP/月 |
| 更新日期 | 2022-10-01 | 有效期至 | Valid for a long time |
职位描述
Customer Success Manager (Field-based)
We are looking for a Customer Success Manager that will ensure the achievement of saturation targets of the assigned territory for the company’s e-RTM platform.
ENABLES DISTRIBUTORS TO ACHIEVE RECRUITMENT TARGETS
Manages and works with the clients’ distributor teams to achieve the recruitment target of wholesalers and sari-sari stores.Monitors key measures and creates short to long term strategies to ensure 100% achievement of targets.RESOLUTION OF CLIENT CONCERNS
Listens to the concerns of the distributors and clients and aligns it with the internal team for resolution.Monitors and ensures all clients’ concerns are resolved in a timely manner.Manages concerns so that only those that are truly crucial are focused on.FACILITATION OF REGULAR WORKSHOPS AND MEETINGS
Facilitates various meetings and workshops as needed to equip the clients’ distributor teams to achieve key targets.These sessions include but are not limited to:Operations reviewsTraining SessionsProblem Solving SessionsEnsures all meetings and workshops achieve the objectives set for each session.REQUIREMENTS
College GraduateComputer literacyQUALIFICATIONS
Adequate understanding of General Trade operations.Familiarity with modern day tech solutions.Adept at using computers and cell phones.Ability to counsel, advise and influence.Ability to solve problemsAbility to negotiate Ability to teachAbility to communicate and train othersCreative, Flexible and Willing to learn new thingsAdaptable to the high-paced changes of the tech industryWilling to travel nationwide