Customer Care Representative

2022-10-01 菲律宾267
行业Services职位Customer Service
招聘部门招聘人数若干
工作地区Metro Manila (NCR)Mandaluyong工作性质Full Time
性别要求Male婚姻要求No marital status restrictions
学历要求Open to all levels工作经验不限
年龄要求18岁以上待遇水平18000-24000PHP/月
更新日期2022-10-01有效期至Valid for a long time
职位申请

职位描述

Job Description

Key responsibilities:

·        Answer inbound calls, emails and/or chat from customers ranging from product information, product inquiries, complaints, follow ups, etc.

·        Connect with existing customers to gauge general satisfaction and get insights on how to improve our products and services.

·        Contact potential customers or leads to explain the product or service that the company offers.

·        Basic knowledge on accessing the existing system and tools in handling issues and concerns

Job requirements:

·        Good to excellent English communication skills (C1 to C2 English Level proficiency both in Reading and Writing)

·        Excellent customer service, sales and technical skills

·        Proficient in Microsoft Office

·        Ability to multitask and prioritize tasks

·        Highschool Diploma/Certificate or equivalent

·        Experience working in the BPO industry is preferred but not required

Benefits

Referral Bonus

Sign on Bonus

Graduation Bonus

HMO (Health Maintenance Organization)

Night Differential

Leave Credits

13th Month Pay

*Terms & Conditions apply

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