Branch Manager - Ford Ormoc

Job Summary:

The Branch Manager ensures that the customers’ needs are met, vehicles are fixed right the first time; increases focus on business growth, profitability, and employee satisfaction. Oversees all activities of the Service Department including monitoring department finances, customer service, monitoring inventory, merchandising, and repairs.

Duties and Responsibilities:

Maintains warranty claim processing procedures that permit prompt settlement and the simplification of tracking payments. Ensures high-quality service and repairs are provided to every customer and customer receives prompt response or status of repairs; maintains a clean, professional environment.Ensures high-quality service and repairs are provided to every customer; maintains a clean, professional environment. Maintains high ethical standards in daily activities.Departs from traditional ways of doing things as appropriate to ensure maximum customer satisfaction and loyalty.Delivers the right car in perfect condition every time.Monitors the flow of work in the Parts & Service Department and intervenes as needed to ensure work is accomplished.Works with all dealership personnel to ensure customer satisfaction.

Skill Requirements:

Working knowledge in the automotive industry.Knowledge in the use of Microsoft Office applicationsCan deal with different personalitiesUnquestionable integrityExcellent organizational and management skills.Effective facilitation skills to reach consensus among diverse constituencies in multiple locations.

Other Requirements:

Candidate must possess at least a Bachelor's/ Degree, Post Graduate Diploma / Master's Degree, Engineering (Mechanical), or equivalent.At least 3 years (s) of working experience in the related field is required for this position.Assistant Manager / Managers specializing in Engineering - Mechanical/Automotive or equivalent.Full-Time position(s) available.

Hours of Work: Monday to Saturday  8:00 AM to 5:00 PM We recognize your need to grow professionally. We will support your training requirements that will enable you to assume bigger roles. Doors will be open for career options within the organization. A competitive compensation and benefits package will be provided.

Fairlane Automotive Ventures, Inc. is an authorized dealer of Ford Cars, Trucks and SUVs in the Philippines.Currently, we have 11 dealerships nationwide.Visayas​Ford CebuFord MandaueFord MinglanillaFord NegrosFord DumagueteFord IloiloFord RoxasFord TaclobanFord OrmocMindanao​Ford ButuanFord SurigaoLuzonFord AlabangFord CaviteFord LagunaFord LipaFord BatangasFord Nagaand we are GROWING!!!