Technical Support (Senior Executive, eCommerce Solution Specialist)
| 行业 | Sales / Marketing | 职位 | E-commerce |
|---|---|---|---|
| 招聘部门 | 招聘人数 | 若干 | |
| 工作地区 | All Cities | 工作性质 | Full Time |
| 性别要求 | Male | 婚姻要求 | No marital status restrictions |
| 学历要求 | College Diploma | 工作经验 | 不限 |
| 年龄要求 | 18岁以上 | 待遇水平 | 面议 |
| 更新日期 | 2022-10-04 | 有效期至 | Valid for a long time |
职位描述
Metro Manila Location: Bonifacio Global City Taguig
Job Highlights
Job type: Full-time
Experience level: Mid-to Senior Level
Industry: Financial Services
Company size: 201–500 people
Company type: Private
Responsibilities
· To support business development efforts during pre-sales, implementation, and post-sales support by:
- providing technical expertise to the Business Development team and during client engagements
- designing and presenting eCommerce solutions for clients and partners
- conducting internal and external training
· To act as a bridge between the local business development team and merchant on the one hand, and internal developers on the other
· To review and coordinate the enhancement of partner solutions, also ensuring that relevant technical documentation and materials are up-to-date
· To work with other teams within the company for multi-country solutions.
Minimum Requirements
· Minimum 3-5 years of working experience in payment, retail, or IT solutions vendors
· Extensive pre-sales / post–sales or consulting experience1 year’s experience of customer support in a payment gateway or call center is a plus
· With Technical and application support expertise is a plus
· API-based programming skills are an advantage
· Preferably, knowledge in Rest API, PHP, .Net, a basic understanding of AWS, experience in iframe and shopping cart plugins, experience in Kibana/Jira/Zendesk
· Ability to effectively prioritize tasks
· Dedication and commitment to problem resolution
· Strong customer focus
· Ability to work well in a team
· Solid understanding of front-to-back payment processes
· Excellent client-facing, communication, and presentation skills
· Experience in a multi-cultural organization is an advantage
· Project management experience required
· Good command of English and Filipino
We offer a competitive remuneration package, a conducive and satisfying working environment, and provide challenging opportunities for lifelong learning and skill upgrading.
Interested candidates are to apply via this job post by providing a comprehensive resume with the current and expected salary package.
Please note that only shortlisted