Customer Service Agent 4PL (Fixed Term)

Description:

Owns and manages the customer experience.Has responsibility for end-to-end customer experience within the assigned scope in 4PL, in compliance with relevant company procedures and agreements with customer.Manages end-to-end shipment process, in compliance with relevant company procedures and agreements with customer.Owns all customer issues and facilitates their timely and effective resolution by engaging relevant internal stakeholders.Willing to work on fixed term.

Maersk Line is the world’s largest container shipping company, known for reliable, flexible and eco-efficient services. We operate 610 container vessels and provide ocean transportation in all parts of the world. But not only do we power some of the world’s largest ships – we also propel the growth ambitions of businesses and individuals all over our planet. Every day our 7,000 seafarers and 25,000 land-based employees at 374 offices share their expertise with our customers around the world to optimize their supply chains, maximize their distribution networks and most of all realize their business potential. We are devoted to creating simple and reliable solutions for our partners, continuously lifting industry standards and enabling global trade in the most sustainable manner possible. What we do is more than shipping. We deliver promises. Promises from customers and businesses all over the world.Your promise. Delivered.