Customer Research & Analytics Analyst I

A Customer Research & Analytics Analyst is responsible for performing web-based research on technology-driven corporations and institutions and in validating and quality-assuring patent data by assigning patents to their accurate commercial owners and verifying their legal validity and remaining lifetime. PatentSight’s superior datasets allow customers to unveil valuable patent insights and see clearly who wields commercial power over the inventions that underpin promising patents.

Qualifications:

Bachelor’s degree or equivalent experience – can consider undergrad that will qualify2+ years extensive experience in research, data quality and analysisResearch experiences more on corporate backgrounds  Intermediate-Advance Proficiency MS Office ProgramStrong organizational, analytical, and problem-solving skillsProven ability to work independently and collaboratively with teams consisting of US and International-based employees, as well as customer resources in multiple locations and time zones Ability to provide detailed information and along with the ability to summarize effectively for managementAbility to work under pressure and within an environment of constant change Effective communication and presentation skills

·         Computer literate and proficient in MS Office programs

Typing/ Encoding skills

Why join us?

Competitive salary with annual increase and incentiveCareer Development Programs24 Paid Time-offs annually, 30 Paid Time-offs on the 5th yearComprehensive HMO for you and up to 4 DependentsDay 1 Life and Accident InsuranceFlexible Retirement PlanHybrid Work Set up. IT equipment will be provided.

For your convenience, our entire recruitment process is done virtually.

Reed Elsevier is a world leading provider of professional information solutions in the science and medical, legal, risk management, and business to business sectors. We leverage deep customer understanding to deliver demonstrably improved outcomes to our professional customers.We do this by combining content and data with analytics and technology in global platforms, sharing institutional skills, assets and resources across Reed Elsevier.Our customers are using our products every day to advance science, improve medical outcomes, enable better legal decisions, evaluate risk, forge business relationships and gain business insight.