Manage Reverse Logistics, recommend and lead RFQs for alternate partners
· Design scalable returns process procedures for our retail, consumer and enterprise customers.
· Negotiate warranty return and replacement strategies
· Identify and implement cost saving and revenue driving opportunities
· Deploy reporting for a cross-functional audience to monitor the health of returns processing – inventory, refurbishing cycle time, and minimizing boomerang returns of refurbished product
· Analyze the reverse logistics supply chain to identify cost and efficiency opportunities for existing; pro-actively make recommendations and execute on implementation.
· Partner with legal and sales in negotiating contractual returns provisions with customers
· Identify, document, and work closely with the Operations team to implement business and system improvements to scale up current returns processes without increased headcount.
· Act as a key member of numerous internal and B2B automation projects
Transpecial Inc. is a corporation that provides a comprehensive range of logistics services in the Philippines, focusing on hauling and distribution of containerized vans ranging from low negative like ice cream products to high positive temperature like bitumen product. It also delivers fuel, ethanol, LPG, isotanks and loose cargo in different truck type. Transpecial operates nationwide, having branches in Dumaguete, Bacolod, Roxas, Aklan, Metro Manila, Cebu, Davao, and Cagayan de Oro City as its main branch. The management structure of the company is flat which empowers every team member to be proactive in catering customer’s needs, adapts better communication which receive immediate feedback, and it includes every member in the goal setting process and in reaching those goals. Transpecial Inc offers only the state of the art equipment and systems in order to provide our customers’ with efficient service. Here in Transpecial, we are not only committed in providing quality service to our customers but also in creating a work environment that exercises and advocates open communication, professional growth, development and recognition for all of our team members. Furthermore, Transpecial team members go through regular trainings and seminars to meet the competent standards of its customers and in order to sustain the company’s performance. We also conduct regular team building activities where employees are included, supported, developed and challenged to maximize their professional and personal potentials. Transpecial Inc. is also in-line with Health, Security, Safety and Environmental (HSSE) initiatives. Transpecial Inc is also driven in being able to give back to the community through our outreach programs. Over the years, Transpecial Inc have proved its passion to delight their customers; winning awards over its years of service In Transpecial Inc, we provide effective and efficient quality service, we have passionate people, we have state-of-the-art equipment and we run a robust system. We provide solutions to our customers!
