Collections Back-Office Associate

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees - we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!

Job Summary:

The jobholder’s primary function is to ensure that the administrative requirements of the Collections Strategies and Business Performance and Inbound and Resolutions Unit are provided for and that all instructions and guidelines are properly observed and handled within the given time frame.

Jobholder will liaise with different units of Collections and Recoveries Division. He/she should be customer-oriented and knowledgeable in all aspects of Collections to be able to handle and fulfill customer requests transmitted to Team CSI.

Qualifications

Bachelor’s degree holder; graduate of business courseProficient in the following Microsoft applications: Word, Excel and PowerPointTyping speed of at least 30 words per minute (wpm)Knowledge on collection system is an advantageCollections and office and file management experience is an advantage

Other Details:

Rank: Rank and File

Unit: Consumer Business Sector – Credit Operations Group

Location: Metropark, Pasay City

Be part of a leading financial institutionMetrobank is the country’s premiere universal bank with the largest consolidated network of over 2,200 automated teller machines nationwide, more than 900 domestic and 30 foreign branches, subsidiaries and affiliates. A recognized leader in the country’s banking industry, Metrobank has become the trusted banking partner, staying true to its promise of keeping you in good hands.Experience a fruitful and rewarding careerThe driving force of Metrobank’s success is its people who are committed to product quality and service excellence; practice strong work ethics and good governance. We uphold a culture anchored on our core values of customer delight, teamwork, passion for results and integrity. In Metrobank, hardwork is well-rewarded with a long term career and a competitive rewards system.Learn from trusted professionalsMetrobank is an excellent training ground for individuals who aim to learn and gain exposure to the different facets of banking and finance. The learning opportunities are immense as you work with top-notch experts of the banking industry - a driven team of individuals who put value on excellence and passion for service.