Marketplace Specialist - Night Shift & WFH | Up to Php 50,000
| 行业 | Sales / Marketing | 职位 | E-commerce |
|---|---|---|---|
| 招聘部门 | 招聘人数 | 若干 | |
| 工作地区 | Metro Manila (NCR)Pasig | 工作性质 | Full Time |
| 性别要求 | Male | 婚姻要求 | No marital status restrictions |
| 学历要求 | Open to all levels | 工作经验 | 不限 |
| 年龄要求 | 18岁以上 | 待遇水平 | 面议 |
| 更新日期 | 2022-10-18 | 有效期至 | Valid for a long time |
职位描述
Role: Marketplace Data Governance Specialist
Account:
The account is an Ecommerce/ Feed optimization service (Small to medium scale business). The company optimizes product listing in all marketplaces/ social media sites.
WFH (Equipment to be provided)But account office is in Eastwood, Libis, Quezon CityStart ASAP or 15-30 days render noticeNight ShiftPHP 30,000-50,000/month packageJob Summary:
Will monitor product data feed import/exports error alerts while adhering to the account's best practices for troubleshooting. This person will also be responsible for reviewing Marketplace accounts to ensure overall health - escalating any concerns within the predetermined timelines.
● Follow best practices to ensure quality solutions are consistently delivered to our clients
● Ability to do basic troubleshooting and determining the root cause of a problem
● document work and update open requests appropriately
● Prioritize tasks, including managing ticketing system queue, emails, and other responsibilities
● Meet deadlines as set by direct managers and team leads
● Use resources appropriately, adhering to policy and best practices
● Update client databases to adhere to marketplace requirements
● Troubleshoot and resolve order automation errors
● Identify and implement an automated and dynamic solution when possible
● Meet client SLAs expectations
Qualifications:
- 1-2 years of working experience; ideally with Marketplaces (Amazon, eBay, Target, etc) or quality assurance experience
- Experience with monitoring systems and queues for quality or data inaccuracies
- Excellent written and verbal communication skills
- MS Office/ GSuite