Digital Sales Platform Lead - Pampanga

PURPOSE:

The position exists in order to generate sales via digital sales channels: company owned channels (website, socials-FB, IG, messaging-viber) or marketplace with the objective of achieving the sales target within the limits of company policies, guidelines and procedures.

MINIMUM REQUIREMENTS:

College graduate of any 4-yr course.2-3 years of work experience in merchandising, product, marketing, sales/tele sales, or customer service operations, preferably in a telco or e-Commerce/retail environment.Experience working within a rapidly growing eCommerce business or experience with web analytics for an online retailer or similar online business is a plus.A firm grasp of modern technology and eCommerce tools is essential for this role.Strong working knowledge of Google Analytics and Tag Manager and other third-party solutions are a plus.

AREAS OF RESPONSIBILITY:

Responsible for managing the assigned digital sales channel, its operational & business requirements and monitoring of its functionality and overall performance to aid in the increase of turn-ins.Responsible for achieving sales targets through larger roadmap initiatives and reacting to the daily business with optimizations and course corrections (i.e. conversion, bounce rate, site speed, checkout, mobile, etc).Proactively monitors the status of leads and initiates triggers to convert applications to installations from whatever phase these leads are stuck at.Supervises the digital sales agents and ensures adherence toperformance metrics and contribution to the overall objective of the team.Analyze complex data sets to develop actionable insights that can drive impactful business decisions (website traffic analysis, conversion analysis, etc.) and partner with digital marketing partners to drive traffic and manage tracking, integrations and experiential solutions.Produce regular reports on company financial and operational performance and key performance indicators.

ABOUT US!No client is the same, so neither are our services.Converge creates relevant and affordable solutions for its clients, providing “best of breed” world-class ICT products and personalised services to its expanding list of partners.MISSION!Delighting our customers by taking care of our own.VISION!World class ICT organization that empowers people, businesses and the nation to be their best.VALUES!    I ntegrity   C ustomer Focus   T eamwork   E mpowerment   E xcellence   V elocity