Dare to be #DifferentByDesign? Grab the opportunity to be part of a global organization where Experience is Everything. Enjoy a disruptive workplace as we provide endless learning opportunities, sustainable career development, and an employee centric environment. #oneBoldFutureJob Summary: To provide consultation, design services, and pre-sales technical support to sales teams and re-sellers via email or phone.Functional/Technical Responsibilities:• Consult with our Customers to Recommend Server, Storage, and Networking Solutions; Utilize Manufacturer-Provided Tools to Validate Complete/Compatible Parts Lists for Clients• Provide Answers on General Pre-Sales Questions based on the Information Provided by the Vendor and/or Manufacturer• Provide the Exact or Closest Comparable Item(s) and Part(s) based on Product Description and Specification; Explain the Features and Advantages of the Product/s• Provide a Side-by-Side Comparison with other Competing Products or Brands and/or Vendors; Conducts Assurance for Technical Validation and Configuration Approval• Adheres to the Service Level Agreement and Log All Calls• Perform other Tasks that may be Assigned by ManagementMinimum Hiring Qualifications: (Required)• Strong Knowledge in Computer/Server Hardware/Software Technology; Computer and Server Hardware Assembly• Knowledgeable in Microsoft Office Tools• Strong English Communication Skills (Verbal and Written); Excellent Listening and Comprehension Skills• Willing to Render OT Hours as Needed & Flexible to Work various Shifts to Accommodate US Business HoursPreferred Hiring Qualifications: (Not Required)• 3 Years Technical Experience Related to Server Hardware Setup/Installation, Hardware and Software Troubleshooting• Graduate of BS Computer Engineering, IT, Electronics and Communications Engineering or Equivalent Work Exp• Product Familiarization with Servers, Storage or Networking Equipment from HP/HPE, Lenovo, Dell, Cisco, Super Micro, Intel or Equivalent; Experience w/ Recommending Solutions, Reviewing/Matching of Specifications and Creating BOMs (Build of Materials) based on the Customer's RequirementsOther Qualifications (Good-to-Have): HPE Accredited Solutions Expert (ASE), HPE Master ASE, VMware Technical Sales Professional (VTSP), VMware Sales Professional (VSP), Microsoft Certified Solutions Expert (MCSE), Microsoft Certified Solutions Associate (MCSA), Microsoft Technology Associate (MTA), Microsoft Certified Solutions Developer (MCSD), Red Hat Certified Engineer (RHCE), Red Hat Certified Architect (RHCA)Work Location: Tera Tower, Bridgetowne, Quezon City
Concentrix is a multi-awarded CX (Customer Experience) Solutions Company that prides itself on being FANATICAL towards its clients and staff. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations with the help of our exemplary pool of talented individuals. First established in the Philippines in 2007, Concentrix has since grown to become the LARGEST private employer in the country with the biggest footprint of about 100,000 employees. Known as ICT Philippines’ Best Company and Employer of the Year, we create exceptional customer engagement, accelerate digital transformation, and deliver actionable CX insights. We are committed to going the extra mile in caring for YOU. With a culture that celebrates innovation and unparalleled support for each one's individuality, our staff is immersed in an environment that's conducive for their exceptional performance and growth. We are Different by Design. Apply now and #JoinCNXC
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