Store Supervisor Operation- RP Tuguegarao

Responsible for the achievement of sales target, and structures in merchandise display, good housekeeping and customer service of the department.

QUALIFICATIONS

• Customer Service Skills

• Problem-Solving Skills

• Communication Skills

• Leadership Skills

• Knowledge in JDA System

EDUCATION AND EXPERIENCE

• Graduate of Four-Year Course preferably Business Course

• Preferably1-2 years Experience in a service-oriented company

BUSINESS UNDERSTANDING

Good knowledge and understanding of the cashiering operations and competition, and the effects on the business.

FUNCTIONS AND RESPONSIBILITIES

1. SALES

• Ensure that store meets or surpasses the sales target of the store.

2. CUSTOMER SERVICE

• Provide excellent customer service at all times.

• Attend to customer inquiries and complaints and takes immediate action and solution related to cashiering activities.

• Ensure that subordinates practice customer service at all times.

3. MERCHANDISE DISPLAY & PRODUCT KNOWLEDGE

• Monitor deliveries of merchandise in the department.

• Ensure orderly and proper display of merchandise.

• Maintain store visual merchandising and housekeeping.

• Monitor and ensures stock level in the store at all times.

• Receive all deliveries and ensures accuracy of quantity, quality and identity of the stocks being delivered to the store.

4. MERCHANDISING

• Ensure correct price tags of each item to avoid losses.

• Ensure proper coordination with Merchandising regarding bestsellers and slow moving items.

• Ensure adequate merchandise stock level in the store at all times.

• Ensure proper orientation of sales clerks and promoclerks regarding merchandise features.

5. REPORTORIAL REQUIREMENTS

• Maximize the use of available resources (JDA/server).

• Prepare and submits the required reports on time.

6. OTHERS

•Perform other functions as may be assigned by the immediate superior from time to time.