Dare to be #DifferentByDesign? Grab the opportunity to be part of a global organization where Experience is Everything. Enjoy a disruptive workplace as we provide endless learning opportunities, sustainable career development, and an employee centric environment. #oneBoldFutureJob Summary: The Pre-Sales Technical Support Engineer will provide pre-sales technical support to both sales representatives and product/service re-sellers. The incumbent will be assigned to answer general pre-sales inquiries, perform technical validation, and ensure accuracy of configurations with supported products - i.e. Desktop, Notebook, Workstations, Thin Clients (SetUp/Assembly/Configuration).Essential Duties and Responsibilities:• Provide Answers on General Pre-Sales Questions based on the Info Provided by the Vendors and/or Manufacturers• Provide the Exact or Closest Comparable Items and/or Parts based on Product Description/Specifications; Explain Features/Advantages• Provide Side-by-Side Comparison with other Competing Products or Brands; Conduct Assurance for Technical Validation & Configuration• Adheres to Service Level Agreement and Logs All Calls or ContactsMinimum Hiring Qualifications:• Graduate of BS Computer Engineering, Information Technology, BS Electronics/Communications Engineering or Equivalent Courses• Fresh Graduates with Related Tech Courses are Welcome to Apply• At least One (1) Year Technical Experience Related to PC & Server Hardware Assembly and Hardware or Software Troubleshooting• Basic Knowledge Required: Computer & Server Hardware/Software Technology; Computer and/or Server Hardware Assembly• Product Familiarization with PC's, Notebooks, Printers, Servers, Storage or Networking for HP & Lenovo (Or Equivalent); Experience w/ Creating BOM's (Build of Materials) is an Advantage for the Role• Proficient in Using Microsoft Office Tools - Outlook, Word and ExcelGet Hired and Enjoy the Following:• 20K Signing Bonus (Terms & Conditions Apply)• Competitive Compensation for Successful Hires• Fixed Weekends Off, Holiday Off (US Holidays)• Monthly Incentives Upon Regularization• Enjoy Free Coffee in Production for Employees• Multiple Opportunities for Growth/DevelopmentWork Location: Tera Tower, Bridgetowne, Quezon City
Concentrix is a multi-awarded CX (Customer Experience) Solutions Company that prides itself on being FANATICAL towards its clients and staff. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations with the help of our exemplary pool of talented individuals. First established in the Philippines in 2007, Concentrix has since grown to become the LARGEST private employer in the country with the biggest footprint of about 100,000 employees. Known as ICT Philippines’ Best Company and Employer of the Year, we create exceptional customer engagement, accelerate digital transformation, and deliver actionable CX insights. We are committed to going the extra mile in caring for YOU. With a culture that celebrates innovation and unparalleled support for each one's individuality, our staff is immersed in an environment that's conducive for their exceptional performance and growth. We are Different by Design. Apply now and #JoinCNXC
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