Health Provider Relations Officer

A Health Provider Relations Officer is the one who works on and or facilitates the accreditation of hospitals and clinics in order to provide quality healthcare services to health card members

Duties and Responsibilities:

1) Accredits/orients Health Providers

Accredits Health Providers in areas of operationNegotiates for the reduction of cash/surety bond or its conversion to revolving fundConducts orientation/re-orientation of Health Providers staffEnrolls and updates accredited Health Providers in systemRegular updates of Health Providers in directory listEnrolls and updates accredited Physicians in the system

2) Manages/maintains Health Provider accounts

Establishes/maintains rapport with accredited Health Providers through constant communication with the different concerned departments/personsConducts regular visits to Health Providers to maintain good relationsCalls all Health Providers regularly to service their needs/request (e.g. forms/standee/re-orientation/renewal of contract)Update Health Provider information (e.g. address, contact nos., clinic hours, etc.)Monitors expiration of hospital MOAs and prepare those for renewalRecommends priority service providers for payments

3) Assists different Concerns

Health Providers concernProvides doctor schedule for member and other Health Providers’ information as neededMembers concerning accredited service providersMarketing team concern Attends Public Relation (PR) meeting of IWC clients

Over fifteen years after its inception, IWC, a managed health care company, continues to provide the most affordable quality health care to Filipinos not usually served by most players in the industry. Our partners include over 300 hospitals and clinics all over the country. We believe in the value of unity, integrity, excellence and compassion as the force in providing even greater service to our stakeholders.