PROJECT STAKEHOLDER COMMUNICATIONS ASSOCIATE (FIXED TERM)

  RESPONSIBILITIES:

1. Develop and implement Project Communication Plan

EXTERNAL

Ensure timely release of project communication materials depending on established communication plan per project category (Media release, Flyers, Barangay Bulletin, Social Media Advisory etc.)Collaborate with Key Departments (Branding, Corporate Communications, Projects, Strategic Asset Management) to ensure alignment and accuracy of messages geared towards external releaseDevelop standardized communication message templates in coordination with Branding and Corporate Communications DepartmentMonitor and cascade project-related media pick-ups to Project Delivery Group from Mediabanc and other avenues.

INTERNAL

Ensure timely release of project communication materials depending on established communication plan per category (Manila Water Bulletin, Internal Advisory, AGOS)Collaborate with Key Departments (Branding, Corporate Communications, Projects, Strategic Asset Management) to ensure alignment and accuracy of messages geared towards internal releasesFacilitate Project Stakeholder Management Department’s quarterback

2. Ensure execution of project communication plan thru Project Ways of Working (WOW)

document on-site Health and Safety, Branding, Traffic and Project best practices before, during and after project executionCascade best practices to Project Delivery Group though quarterback presentations.Collaborate with Projects, Safety, Quality Assurance, Engineering and Standards, as well as other concerned departments for the monitoring and ensuring of the execution of the project communication plan

  3. Organize and facilitate project-related events

Collaborate with BAs, Stakeholder Management, Corporate Communications, Safety and other key departments to ensure execution of event planMonitor and ensure effective execution of project-related events

 4. Customer Relationship Management Resolution

Monitor and ensure resolution of complaints from CRM, Manila Water Website, Special Reports, Facebook and TwitterEnsure active collaboration with Senior/Project Delivery Managers, Stakeholder Managers and Traffic Managers and New Media Manager for resolution of other project-related complaints

 5. Perform other tasks that may be assigned from time to time

REQUIREMENTS:

Candidate must possess at least a Bachelor's/College Degree , Mass Communications, Social Science/Sociology or equivalent.At least 1 year(s) of working experience in the related field is required for this position.Preferably 1-4 Yrs Experienced Employees specializing in Public Relations/Communications or equivalent.At least one year experience in project communicationExcellent written and verbal communication skillsGood interpersonal and people management skills

MANILA WATER is an internationally acclaimed example of a successful Public-Private Partnership (PPP) and is recognized as among the world’s best in water efficiency. As the private concessionaire of the Metropolitan Waterworks and  Sewerage Systems (MWSS), MANILA WATER provides quality water and wastewater services to over 6.2 million people from 23 cities and municipalities of eastern Metro Manila and Rizal Province. Going beyond the borders of Manila’s East Zone, MANILA WATER now operates in Cebu, Clark, Laguna, Boracay, and Vietnam, bringing its expertise and experience to the rest of the country and the world. This Ayala-led company has set the industry standard not only in its water and wastewater services, but also in labor quality, productivity and community relations. It is the first Philippine Company to win the prestigious Asian Human Capital Award. The award, presented by the government of Singapore, recognizes companies for their innovative and impactful human resource practices. MANILA WATER has also been inducted in the Department of Trade and Industry's (DTI) 2010 Pro-Active Achievement “Hall of Fame” Awards.