Accounts Receivable Specialist

Summary

The key part of this post is for the candidate to ensure all the payments received by the company are recorded timely, on point and in exceptional quality.

Essential Duties and Responsibilities

Perform timely, accurate posting and applications of previous day cash receipts in accordance with established policies and procedures.Perform review of systems generated entries after automated posting of cash receipts.Research and identify reasons for variances on customer payments and ensure timely and constant communication of such to local credit and collection team, sales team, and customers when applicable until it gets resolved.Respond timely and professionally to all customer complaints, queries and requests related to cash applications processes.Ensure compliance with SOX controls in performing the cash applications processes.Perform account reconciliation of entries against cash receipts and ensure that pending items for posting are communicated to local counterparts.Provide or recommend possible solutions to inquiries or requests.Maintain evidence of cash receipts (Bank Statements, remittance advices, email instructions) and keep it at a folder where members of cash applications team can easily access for back-up and audit purposes.Update of work instructions/special instructions when there are changes in the processes.Check, assign and mark (assign to and status if completed or not) mails in shared mailboxes.Perform routine clean-up on unapplied cash receipts and ensure reduction of items especially the ageing ones.Ensure that all write offs are supported with proper approvalsPerform other tasks that maybe assigned by the Cash Applications Supervisor from time to time.

Required Qualifications

Bachelor’s Degree in Accounting or Finance or any other 4-year business related courseMinimum of 2–4-year relevant work experience in Accounts Receivable, Collection and Cash Applications processesGood customer service orientation and with good analytical and interpersonal skillsIntermediate knowledge of multinational ERP is required. Exposure to Oracle preferredIntermediate knowledge in Microsoft Excel, PowerPointWork experience in shared services industry is an advantageProficiency in English communication skills (writing and spoken)Ability to thrive in a fast-paced environment

Founded in 1999, Dexcom, Inc. provides continuous glucose monitoring technology to help patients and their clinicians better manage diabetes. Since our inception, we have focused on better outcomes for patients, caregivers, and clinicians by delivering solutions for people with diabetes - while empowering our community to take control of diabetes.