Operations Consultant

Qualifications

● Bachelor’s degree in operations management, business management, or related field.

● Experience in operations of at least 5 to 7 years

● Understanding of general finance and budgeting, including profit and loss, balance sheet, and

cash-flow management.

● Ability to build consensus and relationships among managers, partners, and employee

● Must own pets.

● Strong analytical and creative problem-solving abilities and excellent interpersonal skills

● Ability to develop, manage and communicate information in a clear, organized, and highly

persuasive manner

● Ability to hold your own in meetings with various heads and C-suite representatives; and speak

as a thought-leader and visionary in the creator economy space

● Entrepreneurial drive and comfort working autonomously and as part of a team in ambiguous,

quickly-changing environments

● Must have a mastery of using Google Workspace (particularly Google Slides and Google Sheets)

in crafting stunning presentations and easy-to-comprehend reports pertinent to the project

● Data-driven when making key decisions relevant to the partnerships

Job Description

● Develop operations systems by determining the proper onboarding process for vets and partners,

develop, implement, enforce, and evaluate policies and procedures; develop processes for

platform utilization, vet consultation, customer success protocols, inventory management,

financial procedures, and everything in between

● Analyze and improve organizational process and workflow,; implement changes

● Maintain a safe and healthy work environment by establishing, following, and enforcing standards

and procedures; complying with legal regulations

● Update job knowledge by participating in educational opportunities; reading professional

publications; maintaining personal networks; participating in professional organizations

● Accomplish operations and organization mission by completing related results as needed

● Meet or exceed operations labor budget expectations

● Manage staff levels, wages, hours, and contract labor to revenues

● Manage relationships with key operations vendors