Support Officer (Cagayan De Oro)

Job description:

Responsible for building strong relationships with clientsResponsible for driving customer satisfaction to partner schools.Trains end-users on the usage of Quipper’s eLearning platform  Conducting classroom observation, help desk, and technical assistance to our partner schools.Supports clients’ needs through problem & complaint resolutionSupports sales officers during sales presentations through product presentationsUpsells Quipper services to existing clients. 

Requirements:

At least a year of experience with a solid people management background Teaching background in a regular classroom set-up is an advantage but not required Experience in the education / eLearning industry working in the same capacity is an advantageCandidate must understand basic Profit & LossMust be self-driven, can work independently and as a teamAbility to adapt to a fast-paced environment and willingness to perform various tasksExcellent presentation, organizational, negotiation, and verbal and written communication skillsStrong computer skills, proficient in Google suite, and has the ability to learn new technologyStrong interpersonal, intrapersonal and analytical skillsWith stable internet connections

Education:

Candidate must possess a Bachelor's degree in Education, IT, Business Management, Marketing, or any related field. Postgraduate is an advantaged but not required

Why apply to us?

HMO upon regularization with an additional 1 dependent (fully covered by the Company)Accidental InsuranceMonthly performance bonus10 VL and 10 SL (unused SL is convertible to cash annually)Company issued item (laptop, cell phone, and pocket Wi-Fi)Promotion opportunitiesOpportunity to meet and train abroadGovernment-mandated benefitsOpportunity to be in a sales position

Work arrangement:

Work during weekends or Philippine holidays if requiredField-work if requiredPreferably with a driver's license and have own means of transportation but not required.Willing to work in Cagayan De Oro and other parts of North Mindanao

Quipper is a global Edtech venture company originally founded in London, UK. Quipper iscurrently a wholly-owned subsidiary of Recruit Co., Ltd., Japan, with offices in Indonesia andthe Philippines.Our mission is to provide the best education to every corner of the world regardless ofnational border and economic status. Being a Distributor of wisdom, we aim our learners andeducators to be equipped with knowledge and skills using up-to-date technology andready-made lesson content in line with the curriculum. Our effort has already reachedmillions of students and teachers around the globe with our Learning Management Systemand educational content and video materials catered for K-12 education.We provide online learning services with the collaborative effort of our globally competitivemembers from the Philippines, Indonesia, and Japan. Our globally standardized productsand technology continuously innovate to bridge the gap between the quality of educationamong the learners and educators.Quipper was founded with a question of how we can help address education's concerns.Today, we are still continuously striving to provide solutions to help improve the teaching andlearning experience as we aim to revolutionize and distribute wisdom in all corners of theworld.Learn about us in the links below:● History of Quipper - https://www.youtube.com/watch?v=5aO4KhnLj-0● Quipper Spotlight - https://www.youtube.com/watch?v=HFKVbe3U1m4&t=1s● Identify a Distributor of Wisdom in the Crowd -https://www.youtube.com/watch?v=J184fuEyXXs&t=1s