Collections Associate

Responsibilities and Duties

·      Prepares, mails and monitors collection letters

·      Prepares summary of sent collection letters

·      Prints members’ ledgers for preparation of Statement of Account

·      Updates status in Collection Status Database

·      Performs share capital application and analyses/investigates accounts prior to encoding share capital application in Client Management System (CMS)

·      Deposits postdated checks and prepares monitoring of postdated checks

·      Encodes entry on restructuring of accounts in CMS

·      Monitors accounts with arrangement and compromise agreement (with over-the-counter payments)

·      Conducts telephone follow-up

·      Process payments of Collection Agencies’ billing

·      Prepares Statement of Account for auto-terminated accounts

·      Conducts email follow-up and answers members’ inquiries

·      Other tasks that may be assigned by the immediate supervisor

Qualifications

·      Graduate of any four (4)-year course ( business, management or commerce)

·      Knowledgeable in MS applications (word, excel, power point)

·      At least two (2) years-experience in related function

Ayala Multi-Purpose Cooperative (Ayala Coop) is a cooperative owned by regular employees of the Ayala Group of Companies and its subsidiaries. It was founded on October, 1995 by 21 Ayala Group employees with an initial capitalization of P10,500.The Ayala Coop has become one of the country's biggest cooperatives in terms of membership, currently surpassing the 37,000 mark, and that is despite the periodic loss of membership owing to the sale of certain subsidiaries of the Ayala Group of Companies. It has more than Php3 Billion in capitalization, and has a long list of awards given by the Cooperative Development Authority (CDA) and the Makati Cooperative Council, including the Most Outstanding Cooperative in terms of net worth and being the top cooperative in terms of total number of membership.Its products and loan facilities are also some of the most creative and varied, providing its members with a wide array of choices and benefitting them not only through easy access but also through reasonable interest charges, rebates and a novel patronage refund.Ayala Coop is a benevolent, resource-laden organization that benefits not only its large membership but various sectors of society as well through its now-famed corporate social responsibility programs.