Easy Customer Service Account

2022-09-26 菲律宾116
行业Healthcare职位Practitioner / Medical Asst
招聘部门招聘人数若干
工作地区BukidnonQuezon工作性质Full Time
性别要求Male婚姻要求No marital status restrictions
学历要求Open to all levels工作经验不限
年龄要求18岁以上待遇水平面议
更新日期2022-09-26有效期至Valid for a long time
职位申请

职位描述

• Answers phone calls and provides important information/ assistance to clients.

• Checks mail, fax and internet mail to provide customer assistance.

• Manages computer/on-line guidelines for the purpose of responding to customer queries..

• Communicates with customer on the phone or using written correspondence to take care of concerns.

• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.

• Follows escalation procedures as needed.

• Completes, processes and maintains applicable paperwork and records.

• Realizing the customers’ requirements as a result of effective listening and questioning skills

• Dealing Transacting with all calls politely, , courteously, professionally & assertively

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