Customer Care Support - Permanent WFH (Davao residents only)
| 行业 | Services | 职位 | Customer Service |
|---|---|---|---|
| 招聘部门 | 招聘人数 | 若干 | |
| 工作地区 | All Cities | 工作性质 | Full Time |
| 性别要求 | Male | 婚姻要求 | No marital status restrictions |
| 学历要求 | Junior High School | 工作经验 | 不限 |
| 年龄要求 | 18岁以上 | 待遇水平 | 15000-18000PHP/月 |
| 更新日期 | 2022-09-26 | 有效期至 | Valid for a long time |
职位描述
• Handle customer questions and service requests
• Gather information from customer by asking probing questions to analyze issues and identify underlying problem/s.
• Work to build cooperative relationships with customers.
• Give customers a realistic estimate of the time it will take to resolve an issue or request.
• Demonstrate willingness to take ownership of the call by acknowledging the customer’s concern.
• Encourage good security practices, such as following secure password reset rules
• Prevent unauthorized access to proprietary and sensitive company data by following procedures and requiring proper authorization prior to granting access.
• Discourage and report software piracy
公司介绍
更多About Collabera:Collabera is the fastest growing total talent solutions organization with its expertise in recruitment services, ,IT services, and skill development. Established in 1991, with a vision is to connect the talent to the best organizations, Collabera has over 70 offices spread across APAC, North America and Europe and is a home to 16,000+ employees globally. Being a $750 million organization and a staffing giant for 3 decades ,we have access to 500+ clients globally including Fortune 500 companies.We support our clients in their digital transformation journey through our IT solutions in Data Management, Cloud operations, Applications, Infrastructure. . Through our high-touch customer-centric approach, we provide cost effective customized solutions to our clients with unmatched quality, responsiveness and flexibility. Collabera’s Learning Organization, Cognixia, provides training to the individuals in advanced digital technologies and has trained over 145,000 individuals globally in IoT, Machine Learning, AI, Kubernetes to name a few.In the Philippines, we have 2500+ employees with our offices at Makati and Cebu.