Client Success Specialist
| 行业 | Services | 职位 | Customer Service |
|---|---|---|---|
| 招聘部门 | 招聘人数 | 若干 | |
| 工作地区 | Metro Manila (NCR)Makati | 工作性质 | Full Time |
| 性别要求 | Male | 婚姻要求 | No marital status restrictions |
| 学历要求 | College Diploma | 工作经验 | 不限 |
| 年龄要求 | 18岁以上 | 待遇水平 | 20000-28000PHP/月 |
| 更新日期 | 2022-09-26 | 有效期至 | Valid for a long time |
职位描述
Acts as a liaison and support between clients and different teams to ensure that templates/projects are delivered on time with high quality and up to the brand standard.
What you'll be doing on a daily basis:
Provides regular progress updates of ongoing projects. Ensures that onboarding, rebranding and migration of Clients are smooth and within the committed deadline.Collaborates with Account Management, Project and Template teams to strengthen rapport with Clients, accomplish requests and promote brand standard complianceSupplies accurate supplementary information and files prior to logging in job requests to the Templates TeamEnsure the quality of templates are accomplished accurately and assessed by the Quality Control teamWhat makes you perfect for this role:
Experience in Customer Service or related fieldExcellent project management and organizational skillsBasic knowledge in Adobe Illustrator or Adobe InDesignBasic understanding of HTML/CSS codingDeadline driven, high attention to detailExcellent English written and verbal communication skillsYou are amenable to work within 5:30 am to 2:30 pm PHT (will adjust during DST)You have a stable internet connectionYou are open to work on-site when recalled (for Metro Manila-based employees)