Commercial Banking - Control Manager - (210340055)

Job Description

The Commercial Banking Regulatory Program Governance team partners with first, second and third line-of-defense functions to offer CB business operation executives (BOEs) support and guidance on efficiencies, strategies and end-to-end control framework to mitigate risk. Our team provides oversight, governance and monitoring for regulatory and other programs that impact every sub-line of business.

As a Control Management Associate, you'll be responsible for ensuring the line of business has a sustainable and disciplined end-to-end control environment, identifying and escalating issues with a sense of urgency and partnering with the Business to ensure issues are remediated in a timely manner. You will assist in top-down assessments, real-time control issue detection, escalation, root cause analysis and remediation.

Functions Performed:

Interpret Compliance Policies and Standards to enable efficient control design and effective implementationIn partnership with stakeholders, evaluate and perform an end-to-end analysis of the business’ risk and control environment to identify significant gaps and weaknesses and determine root cause of control breaksPartner with BOEs to streamline processes and advocate for CB businesses with firm wide partners and enhance overall control effectivenessCalibrate and adjust monitoring activities as a result from cross line of business (LOB) issues, successes and other lessons learned

Role Responsibilities:

Perform ongoing analysis of program related data and develop ad-hoc reports as requested to support business-related programs and strategiesAnalyze data to better understand potential risks, concerns, and outcomes of decisionsAggregate data from multiple sources to provide a comprehensive assessmentCreate reports, summaries, presentations and process documents to display resultsCollaborate with other team members to effectively analyze and present dataFacilitate cross-functional working groups to drive day-to-day progress against initiativesPre-empt and manage/resolve issues end-to-end and ensure timely communicationIdentify risks and issues and manage through to closurePrepare and deliver presentations to executive stakeholders

Qualifications:

Bachelor’s degree or equivalent experience required5+ years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management or compliance preferredStrong knowledge of Microsoft Excel and PowerPoint requiredCritical thinking skills with the ability to independently solve problems with dataStrong relationship management skillsAbility to focus on the key issues and drive initiatives to conclusionAbility to facilitate and provide critical feedback in working group sessionsStrong organization, attention to detail, time management, planning skills and the ability to handle multiple competing prioritiesDemonstrated ability to communicate effectively to multiple levels of management, both written and verbal

Ideal Candidate:

Strong analytical and end-to-end problem-solving skillsOrganized, self-motivated and a team playerExcellent verbal and written communication skills, with a strong attention to detailAbility to create concise communication materials and present to senior stakeholdersStrong interpersonal collaboration skills – ability to interact with colleagues at all levels in a peer-like manner and achieve goalsAbility to prioritize issues and handle multiple tasks effectively; be proactive in a fast-paced environmentPossesses excellent judgment, knows when to escalate complex issues to senior management or functional partners with relevant expertiseComfortable with change, ambiguity, debate, conflict and informed risk-taking

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.The health and safety of our colleagues, candidates, clients, and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape.Information about JPMorgan Chase & Co. is available at https://www.jpmorganchase.com/about/our-history.