Voice Repair Technician
| 行业 | Manufacturing | 职位 | Maintenance |
|---|---|---|---|
| 招聘部门 | 招聘人数 | 若干 | |
| 工作地区 | Metro Manila (NCR)Pasig | 工作性质 | Full Time |
| 性别要求 | Male | 婚姻要求 | No marital status restrictions |
| 学历要求 | Open to all levels | 工作经验 | 不限 |
| 年龄要求 | 18岁以上 | 待遇水平 | 面议 |
| 更新日期 | 2022-09-27 | 有效期至 | Valid for a long time |
职位描述
QualificationsMust be proficient in working with VoIP SBC’sMinimum 6 months of experience working on VOIP technology - troubleshooting, application support, product supportBroad knowledge in telephony systems - prefer training certificationsMust be experienced in working with (Voip) Solutions, Voice over Internet Protocol Session Initiation Protocol (SIP).NOC Operations is a 7 x 24 operation and off hours support may be requiredMust be experienced in Microsoft suite of products (i.e., Exchange, Excel, Word, PowerPoint, SharePoint, Skype and Teams, etc.)Use of VPNBasic knowledge of databases, SQL – enough to query data from standard pre-build updating routingBasic Networking Skills: IP addressing, routers and Firewalls and use of WireSharkWorking knowledge of SBCs (Sansay) is a plusPrevious NOC and troubleshooting experience are a plusGood English communication skills, both verbal and written, to enable interaction with a global customer base.
Key responsibilities:
Provide support for the Voice network Appliances, Sansay SBC and related equipmentThe NOC Engineer will use multiple processes and skills to plan, provide, and ensure continuous service availabilityMonitor Voice and Fraud Reports as requiredAll break/fix tickets/requests are completed in timely manner