行业:Manufacturing
职位:Maintenance
部门:
人数:若干
性质:Full Time
性别:Male
婚姻:No marital status restrictions
学历:Open to all levels
经验:不限
年龄:18岁以上
待遇:面议
SUMMARY OF ACCOUNTABILITY
The main accountabilities of Service Advisor are a.) to receive and process vehicle repair requests from clients, and b.) to assist the workshop to ensure delivery of sales goals.
SPECIFIC RESPONSIBILITIES
1. Attend to the customer's concern and requirements. Visual inspection of the vehicle shall be performed.
2. Create repair order for mechanical or body repair. Provide the job estimate including target completion date on the Repair Order (RO).
3. The SA shall complete the job estimate and discuss the details to the customer.
4. The SA shall monitor the development of repair in coordination with Job Controller.
QUALIFICATION/PROFILE/COMPETENCIES
1. College graduate preferably Automotive;
2. High level of customer orientation;
3. Good inter-personal skills;
4. Good knowledge on automotive parts and identify which parts need replacement or repair;
5. With good knowledge on accident claims, and insurance coordination;
6. Must be flexible and willing to learn
EXPERIENCE
Minimum 3-year experience as a body repair estimator in comparable shop operations.