行业：Hotel / Restaurant
职位：Hotel / Tourism
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历：Open to all levels
经验：不限
年龄：18岁以上
待遇：面议
Job Description
LIME Hotels and Resorts is looking for a Sales and Reservation Associate who can work a full-time schedule. This position is ideal for those with top-notch communication and great customer service skills. The ability to be patient and work through problems with a wide range of people is an attribute that often proves useful while on the job.
Make Reservations
The main responsibility of a Sales and Reservation Associate is to help customers with planning and booking reservations for the hotel. These agents work with customers to plan out the duration of their stay and then send booking confirmation to guests after processing payments. They are often the first person a customer will contact to sort out any issues with a reservation.Provide Customer Service
The Sales and Reservation Associate provides customer service support if there is a problem with payment confirmation or issues navigating the hotel website to book a stay. Hotel Reservation Associates must hold themselves to the highest standards of professionalism as they work through customer issues.Sell Additional Services and Upgrades
The Hotels have a variety of package deal options that combine a room with additional opportunities to rent a car and attend a local event at a reasonable cost. A Sales and Reservation Associate is usually encouraged (or required) to upsell and promote relevant travel packages and touring opportunities to customers.Give Directions and Advice
The Sales and Reservation Associate is responsible for providing the guests with directions and answers to queries about parking, directions to the hotel, or restaurants and attractions in the surrounding area. The Reservation Associate is expected to have knowledge about the area a hotel is located in and be prepared to offer advice when necessary.Maintain Records
The Sales and Reservation Associate is responsible for keeping accurate records about customer bookings, payments, and any additional information that hotel staff might need when interacting with a guest. They might also use records to follow up with previous customers to encourage them to book another stay at the hotel.Schedule:
8-hour shiftShift systemSupplemental Pay:
13th-month salary-