行业：Hotel / Restaurant
职位：Hotel / Tourism
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历：Open to all levels
经验：不限
年龄：18岁以上
待遇：₱ 16000-18000PHP/月
Summary
The Reservations Agent(Officer) responds to reservation requests from guests, travel agents, and referral networks made through various communication platforms.
Responsibilities
Answer phones and assist customers in making, altering, or canceling reservationsRespond to emails with reservation information, /confirm/iations, and additional detailsAdvise customers regarding ongoing promotions or available upgrades that may enhance their experienceAccurately record customer information and charge credit cards upon successful reservationsRequirements
1. Bachelor's Degree - any 4 year course
2. Customer Experience
Contribute to Customer Service over Various Platforms Handle Guests/Customers' Concerns and Feedback3. People and Relationship Management
Communicate and Relate Effectively at the WorkplaceWork in a Team4. Excellent written and verbal communication skills.
5. Multi-tasking and time-management skills, with the ability to prioritize tasks.