行业：Manufacturing
职位：Quality Assurance
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历： Bachelor's Degree
经验：不限
年龄：18岁以上
待遇：面议
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Duties and Responsibilities:
Expected to lead the Quality teamsIndependent quality reviews for transaction processing functions; new hire and refresher trainingsSLA review and oversightReal time coaching of transaction processors continuously improves organizational quality over time with an upward trend YOYHaving an independent quality and training model strengthens our ability to bid more competitively and win more business through RFPPartnership with controls organization is necessary to ensure sample sizes are 1. appropriate for audit and regulatory compliance and 2. meets financial threshold requirementsUAT for relevant applicationsSMEs for business requirementsParticipate in remediation effortsManage support mailboxesQualifications:
Bachelor’s Degree or 3+ yrs related experience preferredMust have at least 2 years leadership experience in a processing Quality teamAbility to provide feedback and coaching to processors and management that drives performance and improves customer experienceAnalytical skills that extend beyond the obvious end resultAbility to conduct root cause analysis and error trendingExperience in MS Excel, MS Powerpoint, and MS WordMust be amenable to work on a NightshiftHow to apply?
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Click on “Apply Now” to submit your application and upload your updated resume.In adherence to Accenture's process of Identity Verification, your resume or CV must include your photo to ensure the accuracy of your application and during your interviews, a snapshot of your image will be captured for the same purpose.For faster processing of your application, please make sure to have your latest NBI clearance ready. For successful candidates who worked with previous employers, please prepare your approved resignation letter, SSS employment history and Statement of Account. Your recruiters will also remind you of other requirements you can prepare ahead of time.Why join Accenture?
Competitive salary package, company bonuses, and performance incentivesNight differentialLoyalty, Christmas gift, Inclusion and diversity benefitsPaid sick and vacation leavesExpanded maternity leave up to 120 days*HMO coverage (medical and dental) from day 1 of employmentLife insuranceEmployee stock purchase planRetirement planFlexible working arrangementsAccessible locationsHealthy and encouraging work environmentCareer growth and promotion opportunities*Terms and conditions apply.