行业:Hotel / Restaurant
职位:Hotel / Tourism
部门:
人数:若干
性质:Full Time
性别:Male
婚姻:No marital status restrictions
学历:Open to all levels
经验:不限
年龄:18岁以上
待遇:面议
APPLICATION FORM ***************
RESPONSIBILITIES:
Monitor, review and evaluate calls to identify key behaviors that drive performance and improve customer experienceAudit set up calls by the Headbacker division to check for opportunities that will optimize customer relations.Assist in any ad-hoc duties, projects and activities as and when required.Provides actionable data to various internal support groups as needed.Coordinates and facilitates call calibration sessionsListen to training calls to take note and compare job descriptions. Make sure we are keeping commitment to our clients by fulfilling their expectations.REQUIREMENT:
2-3 years QA Call Center ExperienceAPPLICATION FORM ***************
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