行业：Education / Training
职位：Training & Dev
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历：Open to all levels
经验：不限
年龄：18岁以上
待遇：面议
Enshored is on the lookout for an extraordinary trainer that cannot only instruct but be a role model to peers.
How do we determine an excellent trainer?
First, one should display unyielding confidence, and second, he back it up with hard work and top-notch skills.
If you have those qualities, you may be on the road to becoming an Enshored trainer.
The ResponsibilitiesConduct the overall training for newly hired FTEs, including orientation sessions on company policies and procedures.Research on client products and services to improve training and offer solutions.Provide operational guidance. Train, coach, monitor, recognize, support, and promote discipline in any given situation.Administer needs analysis/skill gap assessment and conduct refresher training when necessary. Carry out a needs assessment and performance reviews for officers.Coordinate and collaborate with fellow coaches to ensure a seamless customer experience.Establish a good working relationship with multiple departments essential to new hires during training (i.e., Recruitment, IT, and the HR team)Education and ExperienceBachelor's/College degree2-3 years of experience working as a Trainer in a BPO setting