行业：Computer / Information Technology
职位：IT-Hardware
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历： College Diploma
经验：不限
年龄：18岁以上
待遇：面议
Responsibilities:
Identify and diagnose issues and problemsCategorize and record reported queries and provide solutionsSupport problem identificationAdvise users on appropriate course of actionMonitor issues from start to resolutionEscalate, if needed, unresolved problems to a higher level of supportProvide essential online security advice and supportRequirements:
Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, Post Graduate Diploma / Master's Degree, any field.Required skill(s): servicedesk, it help desk, desktop support, Technical Support.At least 1 year(s) of working experience in the related field is required for this position.1-4 Yrs Experienced Employees specializing in Technical & Helpdesk Support or equivalent.