行业：Arts / Media / Communications
职位：Public Relations
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历：Open to all levels
经验：不限
年龄：18岁以上
待遇：₱ 14800-15000PHP/月
The Customer Service and Investigations Officer handles regulatory complaints, executive complaints and overdue cases. S/he also serves as the first level of escalation for any concerns not addressed during the first contact point, expected to ensure that daily service request from customers are delivered/fulfilled within the established turnaround time and quality. The role provides assistance to the Customer Care Manager monitoring, making, enhancing processes, procedures and policies that involves facilitation of customer service inquiry, request and problems