行业:Admin / Human Resources
职位:Top Management
部门:
人数:若干
性质:Full Time
性别:Male
婚姻:No marital status restrictions
学历: College Diploma
经验:不限
年龄:18岁以上
待遇:₱ 200000-280000PHP/月
The Operations Director is responsible for the general management of all company's Worldwide business units operating in his/her contact centres. This includes responsibility for all aspects of the business.
The primary objective is to exceed budgeted net profit targets for all CRM business operations within the contact centres.
Implementing effective performance management procedures at individual and team level to address areas of weakness.
Ensuring that efficiencies are accurately measured and reported.
Ensuring that the efficiency results are reported and reviewed on a 24-hour basis.
Identifying issues at earliest possible stage and escalate forecasted issues immediately with a summary of expected impact and actions taken to address