End User Support

区域：Metro Manila (NCR)Pasig
行业：Computer / Information Technology
职位：IT-Hardware
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历：Junior High School
经验：不限
年龄：18岁以上
待遇：₱ 30000-35000PHP/月

PRIMARY RESPONSIBILITIES:

Act as first line of help when internal employees, clients and customers encounter problems or defects with products and programs.Diagnose computer hardware, network systems and computer software programs accurately and quickly.Resolve user problems by answering questions and requestsProvide walkthrough to customer’s problems, educate them to install software packages and respond to questions about network.Handle printing queries, hardware questions and report bugs users find in software programs. Contributes to team effort by accomplishing related results as needed

PERSON SPECIFICATION:

Excellent oral and written English communication skillsHas good interpersonal and analytical skillsAbility to prioritize and organize work in a multi-task environmentWillingness to work on a permanent night shiftWillingness to work on-site

JOB SPECIFICATION:

Diploma or Bachelor’s Degree in Computer Studies/Computer Science2-3 years’ of experience in the related field requiredKnowledgeable in all troubleshooting related to IT or any technical related issuesKnowledge and understanding of UNIX/LINUX, Windows, Networking, Backups and Archives